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Privacy Policy

REVISED AND POSTED AS OF: May 26, 2009

To learn more about online privacy and how to protect your personal information, please visit http://www.sonomaarts.com/privacy_more.html.

SonomaArts is committed to protecting your privacy and ensuring you have a positive experience on our website. This policy outlines our personal information handling practices for both online and offline data. If you give us personal information, we will treat it according to this policy.

This policy covers the SonomaArts and the Arts Council of Sonoma County website and is applicable worldwide. Some of our fiscal sponsor or programs may have their own, possibly different policies. We encourage you to read this privacy policy and those of all websites you visit.

Collection of your personal information

We will always tell you before we collect any Personal Information and inform you of the purpose of the collection. “Personal Information” is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, credit or debit card number, title, occupation, and other information required to provide a service,deliver a product, or carry out a transaction you have requested. Some of the reasons we collect your Personal Information include:

registration for an account
use of certain features of our products or services
requesting service and support for our products or services
placement of a transaction or order
registration to attend a seminar
participation in an online survey
submission of an entry for a sweepstakes or other promotion
participation in blog, discussion groups or forum
collaboration efforts
registration to membership programs or newsletter subscriptions

Uses of your personal information

We will only use your Personal Information in the way we specified when it was collected. We will not subsequently change the way your Personal Information is used without your consent. Some of the ways we may use your Personal Information include:

To process your preferences and deliver the products and services that you have ordered.
To keep you up to date on the latest arts and culture announcements, updates,website enhancements, special offers, and other information. This may occasionally include information from the arts and culture organizations we serve about events and services.
To provide support and assistance for our products and services.
To provide the ability to create personal profile areas and view protected content.
To provide the ability to contact you.
To provide customer feedback and support.
To provide contests, sweepstakes or other marketing or promotional activities on the SonomaArts or affiliate websites. Personal Information may be collected to administer those programs.
To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
To support recruitment inquiries.
To understand more about you, so we can personalize newsletters and websites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest.
To allow you to forward information to another individual such as a friend or co-worker. SonomaArts does not store the personal information of the third party. We collect the information for the sole purpose of sending a one-time email. If you choose to use our referral service to inform a colleague or friend, we will only ask for a contact name and email address.
To meet contract obligations.

Accessing and updating your personal information

We need your help in keeping the Personal Information you have shared with us accurate and up to date. Please notify us of any changes to your Personal Information.

If you are a registered user, you may make these updates yourself online via the SonomaArts Preferences Tool. You may also make these updates or request deactivation of your SonomaArts.com account by sending an email to privacy@SonomaArts.com.

Unsubscribing

Each email newsletter includes instructions on how you can unsubscribe from that particular mailing.

You may also unsubscribe from SonomaArts various newsletters by sending a letter, including your name, email address and the title of the marketing material you wish to unsubscribe from to:

ArtsCouncil of Sonoma County
SonomaArts Privacy
404 Mendocino Avenue
Santa Rosa CA 95401
USA

Non-personal/anonymous information collection

In some instances, SonomaArts may collect non-personal (aggregate or demographic)data through cookies, web logs, and web beacons. This information is used to better understand and improve the usability, performance, and effectiveness of the website. Please read the “Cookies” section below for more information.

In addition, by using some of our products or services, anonymous network information may be transmitted back to us such as: the health of our products and types of devices attached to the network. This information is transmitted back to us so we can determine how users are interacting with our products, to assist us with improving our products and services.

Sharing your personal information

We do not sell or rent your Personal Information to third parties for marketing purposes unless you have granted us permission to do so.

We may share your Personal Information within SonomaArts or the Arts Council of Sonoma County for purposes of data processing or storage.

We may also share your Personal Information with business partners, service vendors, authorized third-party agents or contractors in order to provide a requested service or transaction, including processing orders, processing credit card transactions, hosting websites, hosting event and seminar registration and providing customer support. We only provide these third parties with the minimum amount of Personal Information necessary to complete the requested service or transaction, and the third parties are not permitted to use your Personal Information except for limited purpose of completing the requested service or transaction.

We may respond to subpoenas, court orders, or legal process by disclosing your Personal Information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.

We may collect and possibly share Personal Information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of SonomaArts terms of use, or as otherwise required by law.

While navigating SonomaArts web site you may be directed to content or functionality that is hosted by a third-party supplier, not on SonomaArts. This is typically done to host special events, issue event tickets, or for contests. When information is collected on behalf of SonomaArts exclusively, SonomaArts privacy policy will be referenced on the site and will govern how your information is used. For other, non-SonomaArts or Arts Council of Sonoma County sites, the site owner’s privacy policy will be referenced. It is SonomaArts practice to require such suppliers to handle information in a manner consistent with SonomaArts privacy and security policies.

We will ask for your consent before we use or share your information for any purpose other than the reason you provided it or as otherwise provided by this policy. In order to let us know your preferences, we will require an action on your part, such as checking the appropriate option, to indicate your consent.

Security of your personal information

SonomaArts and the Arts Council of Sonoma County is committed to protecting the Personal Information you share with us. We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure.

When we transfer sensitive personal data (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.

While we strive to protect your Personal Information, we cannot ensure the security of the information you transmit.

We recommend you to take every precaution in protecting your Personal Information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser. Please visit the Linksys website for more tips for using security features when connected to the Internet using a router.

Cookies

Like many websites, SonomaArts.com uses technologies, such as cookies and web beacons, which allow us to make your visit to our website easier, more efficient and more valuable by providing you with a customized experience and recognizing you when you return.

A cookie cannot read personal data off your hard disk or read cookie files created by other sites; indeed, the only Personal Information a cookie can contain is information you supply yourself. Accepting the cookies used on our website may give us access to information about your browsing behavior, which we may use to personalize your experience and track user traffic patterns, and to merge this info when you register. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information. You may browse most of SonomaArts website without accepting cookies from SonomaArts; however, some website functionality may be lost by disabling cookies on your computer. Other SonomaArts or ArtsCouncil of Sonoma County web pages, particularly those which require a login and password, require cookies and cannot be used when you have disabled cookies in your browser.

In addition, SonomaArts uses web beacons in conjunction with cookies to understand user behavior. Web beacons are simply a convenient way of gathering basic statistics and managing cookies, and do not give away any extra information from your computer. Turning off your browser’s cookies will prevent web beacons from tracking your specific activity.

If you prefer not to receive cookies while browsing our website or via HTML-formatted emails, you can set your browser to warn you before it accepts cookies or refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. For additional information about cookies and other tracking technologies, including instructions for blocking their use, see http://privacy.getnetwise.org/browsing/tools.

Data retention

SonomaArts will not retain your Personal Information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

Linked websites

Our websites may provide links to other third-party websites which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites you visit.

Newsgroups/forums

If you participate in a SonomaArts or Arts Council of Sonoma County blog,discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside SonomaArts who have access to that blog, discussion forum or chat room.Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant’s opinion on a blog, forum or chat room is his or her own and should not be considered as reflecting the opinion of SonomaArts or the Arts Council of Sonoma County.

Children’s privacy

SonomaArts does not knowingly collect Personal Information from children under the age of 13. If we learn that we have collected Personal Information on a child under the age of 13, we will delete that data from our systems. SonomaArts and the Arts Council of Sonoma County encourage parents and guardians to go online with their children. Here are a few tips to help make a child’s online experience safer:

Teach children never to give Personal Information (such as name, address, phone number, school, etc.) unless supervised by a parent or responsible adult.
Know the sites your children are visiting and which sites are appropriate.
Look for website privacy policies. Know how your child’s information is treated.

Please visit the FTC’s website for more tips on protecting children’s privacy online.

Transfer of personal information

We may transfer your Personal Information to any SonomaArts or Arts Council of Sonoma County affiliate worldwide, or to third parties acting on our behalf for the purposes of processing or storage.

Your California Privacy Rights

Residents of the State of California, under a new provision of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed Personal Information during the preceding year for direct marketing purposes.Alternatively, the law provides that if the company has a privacy policy that gives either an Opt-out or Opt-in choice for use of your Personal Information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.

SonomaArts or the Arts Council of Sonoma County qualifies for the alternative option; it has a comprehensive privacy policy and provides you with details on how you may either Opt-out or Opt-in to the use of your Personal Information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your Personal Information for marketing purposes during the preceding year.

If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to privacy@SonomaArts.com.

Questions or comments?

Should you have any privacy-related questions or comments related to this privacy policy, please send an email to privacy@SonomaArts.com.

Policy updates

SonomaArts.com may amend this privacy statement from time to time, and at any time. We will post a notice whenever this privacy statement is materially changed. Your continued use of the SonomaArts.com or Arts Council of Sonoma County website after any change will signify and confirm your assent to those changes.

Last update: May 26, 2009

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